Workshop is committed to building software that empowers communicators and we believe artificial intelligence (AI) can make that mission even more impactful. Every AI capability in Workshop is designed to enhance human creativity and efficiency, never to replace it.
We take our responsibility seriously. That’s why Workshop’s approach to AI is rooted in privacy, transparency, and control. We follow industry best practices and security frameworks to ensure that every AI-powered feature protects your data and respects your organization’s trust.
If Workshop introduces more automated capabilities in the future, those will go through the same rigorous security, privacy, and compliance reviews and customers will be notified in advance of any material changes.
Workshop’s customer data is never used to train or fine-tune AI models.
Your data remains your data — always.
OpenAI
Workshop uses OpenAI models (such as GPT) to power features like content generation and summarization. These models are deployed with zero data retention and are contractually prohibited from training on Workshop or customer data.
OpenAI Security and Privacy Protocols
Below are key references and links to OpenAI’s documentation:
OpenAI Safety and Responsibility: OpenAI’s approach to artificial intelligence emphasizes safety, accountability, and collaboration. The organization designs and evaluates its models to anticipate risks, build safeguards, and promote responsible use of AI technologies. Learn more here: OpenAI's Safety and Responsibility
OpenAI Security: OpenAI maintains a comprehensive information-security program aligned with frameworks such as SOC 2 Type 2 and ISO/IEC 27001. It implements encryption in transit and at rest, access controls, and monitoring to protect data processed through its systems. Learn more here: OpenAI Trust Portal and OpenAI Security
OpenAI Privacy: OpenAI publishes transparent documentation outlining its privacy practices and compliance with major data-protection laws (e.g., GDPR, CCPA). Its enterprise-grade services include data-handling terms that ensure inputs and outputs remain the property of the customer organization. Learn more here: OpenAI Privacy Policy and OpenAI Privacy
Google (Gemini Models)
Workshop uses Google’s Gemini models for intelligent text processing and assistance features. Google’s AI systems are designed with advanced security and compliance controls that align with global standards.
Google Security and Privacy Protocols
Below are key references and links to Google’s documentation:
Google Responsible AI Practices: Google’s AI development is guided by its AI Principles, emphasizing fairness, safety, privacy, and transparency. The Gemini models are designed within this framework to promote responsible innovation and alignment with global ethical and regulatory standards. Learn more here: Google Responsible AI Practices
Google Gemini Security: Google implements its Secure AI Framework (SAIF) to embed strong security controls, continuous monitoring, and threat detection throughout the AI lifecycle. These controls include protections against adversarial inputs, model misuse, and data exposure. Learn more here: Google Cloud Delivering Trusted and Secure AI
Google Gemini Privacy: Google’s privacy programs are designed to provide clear visibility into data handling and control mechanisms. Gemini systems operate under transparent retention and deletion policies and comply with global data-protection regulations, including GDPR and CCPA. Learn more here: Google Gemini Apps Privacy Hub
Anthropic (Claude Models)
Anthropic’s Claude models help Workshop deliver helpful, safe, and contextually aware responses. Anthropic’s approach to AI emphasizes constitutional and human-aligned design.
Anthropic Security and Privacy Protocols
Below are key references and links to Anthropic’s documentation:
Anthropic Responsible AI Practices: Anthropic has achieved certification under ISO/IEC 42001:2023, the international standard for AI management systems. This certification reflects Anthropic’s commitment to ethical, accountable, and transparent AI design and governance. Learn more here: Anthropic Responsible AI
Anthropic Security: Anthropic maintains a mature security program built on recognized standards such as SOC 2 Type 2 and ISO/IEC 27001. The company employs layered access controls, environment isolation, continuous risk assessments, and independent audits to safeguard systems and data integrity. Learn more here: Anthropic Trust Center
Anthropic Privacy: Anthropic maintains clear and transparent privacy practices that outline how data is handled and protected. Its enterprise offerings — including those used by Workshop — provide enhanced safeguards and stronger data-protection commitments aligned with global privacy standards. Learn more here: Anthropic Privacy Policy
Braintrust
Braintrust supports Workshop’s AI logging and observability functions, ensuring we can monitor system health, performance, and reliability without exposing sensitive customer data.
Braintrust Security and Privacy Protocols
Below are key references and links to Braintrust’s documentation:
Braintrust Responsible AI Practices: Braintrust follows responsible AI principles centered on fairness, transparency, and human oversight. Its AI systems have undergone independent audits verifying compliance with GDPR, EEOC, and other relevant frameworks. Learn more here: Braintrust Responsible AI
Braintrust Security: Braintrust operates an information-security program aligned with ISO 27001, including access controls, incident response procedures, risk assessments, and continuous monitoring to protect the confidentiality and integrity of data. Learn more here:Braintrust Trust Center and Braintrust Information Security Policy
Braintrust Privacy: Braintrust maintains privacy practices that comply with applicable global data-protection laws and limit the collection, use, and disclosure of information to legitimate business and compliance purposes. Learn more here: Braintrust Privacy Policy
Data Privacy and Protection
All AI features are designed with privacy and security built in:
- No training or retention: Our model providers (OpenAI, Google, Anthropic) can’t store or learn from your data.
- Minimal, secure sharing: Only the data needed to fulfill your request is shared, always over encrypted (TLS) requests.
- Trusted partners: Every AI provider is vetted through Workshop’s formal security and compliance reviews.
- Control at your fingertips: You can disable AI features anytime—when turned off, no data is sent to AI sub-processors.
Responsible and Transparent AI
Workshop’s use of AI technologies is guided by these clear principles:
- Accountability – We maintain clear ownership and oversight for every AI feature.
- Transparency – You’ll always know when AI is being used in Workshop.
- Privacy & Security – Data protection is central to everything we build.
- Fairness & Non-Discrimination – We test and monitor to reduce bias.
- Human Oversight – AI assists, but humans make the final call.
- Continuous Improvement – We regularly review and refine AI features for safety, compliance, and reliability.
Learn More
We’re committed to making AI safe, secure, and transparent for every customer.
If you’d like more details on our sub-processors, AI governance, or data-handling practices, please Contact Us here.