See a complete view of your entire organization's emails with Workshop's communications calendar.
Overview
Workshop's communications calendar allows your team to efficiently view and plan company communications. Our expanded calendar shows your users:
- Emails/text messages that have been sent
- Emails/text messages scheduled for the future
- Notes to communicate various aspects of your communication plan such as, planned content, blackout dates, organization events, reminders, etc.
Overall, Workshop's communication calendar provides a complete look into your organization's communication plan. Our communications calendar is a perfect complement to Workshop's user-friendly dashboard.
How do my emails, text messages and notes display on the calendar?
Emails, text messages and notes have a color-coded system that makes it easy to see and use every day.
- Sent emails & text messages are green
- Scheduled emails & text messages are purple
- Notes - the user has the ability to select between six colors for a note
Can I see other delivery channels on my calendar?
Yes, users can also see if an email has been or will be cross-posted to any additional notification channels like Microsoft Teams, Sharepoint or Slack.
What emails and notes can I see on the calendar?
As a user, you can see all emails but you can only see the specific details for emails that you have access to; you can see all text messages and notes, including the details for each.
Why can I only see the details for certain emails?
Sharing & privacy settings are applicable to email so your calendar will take into account your organization's sharing and privacy settings for email, to ensure sensitive communications stay private even in the calendar view. Users can see placeholders for emails that they don't have access to, giving users a full view of planned and sent communications, but ensures that privacy is maintained. For users with access, they'll see full details of the email and can navigate directly to the email to continue editing or view email analytics.
Can I limit what other users see when it comes to text messages & notes?
Sharing & privacy settings are not applicable to text message or notes therefore, any user within your organization can see a note or text message on the communications calendar.
- For a note: The information you can provide on a note is title & description so as author of the note, you have the flexibility on what information should be shared with others.
Frequently Asked Questions
What information about an email is included in the calendar view?
This does depend on if the user has access to the email or not!
For an email that has been shared with a user, the user can see the following email details from the calendar view:
- email thumbnail
- email owner and associated email address
- campaign associated with the email (if applicable)
- send time details
- total recipients, including distribution list names
- additional delivery channels
- navigation link to the email
- If an email will be cross-posted to another delivery channel (MS Teams, Sharepoint, Slack, Workvivo, etc.)
A user that does not have access to an email will see the following details:
- email owner and associated email address
- send time details
- total recipients - no distribution lists included
What information about a text message is included in the calendar view?
For a text message, a user can see the following message details from the calendar view:
- message preview
- message owner and associated email address
- send time details
- total recipients, including distribution list names
- navigation link to the email
What information about a note is included in the calendar view?
For a note, a user can see the following message details from the calendar view:
- note title
- note description
- note owner and associated email address
- created or last updated date
Can any user edit or delete a note on the calendar?
Only the author of a note can edit or delete that note.