Workshop provides ways to leverage AI when composing your text messages to create concise, engaging text messages to capture your employees' attention - all without wasting a single character.
You can use AI to add stock images to your emails when you just need that extra graphic! Or to help you brainstorm or modify a subject line, preview text or summary for your cross-post to Microsoft Teams, Slack, Sharepoint, etc. Let's dive into each option!
Requirements:
- Must have Workshop's SMS channel
- Must be on Workshop's Enhanced or Premium SMS plan to get access to AI-assisted features
- Have AI features enabled on your Workshop account
Use AI to modify or tweak your subject line, preview text or cross-post summary
When creating your message, you will have the ability to utilize Workshop's AI tools in the text composer. You must craft your initial text message draft to be able to interact with the AI Tools.
Once you have done so, the AI Tools allow you to use your draft to prompt AI to generate a new text message for you or modify your text message based on various prompts - simplify, fix spelling & grammar, and change tone.
Here are the various prompts for these AI options:
- Fix spelling & grammar: AI will correct any spelling or grammar issues within your text
- Simplify: AI will eliminate any unnecessary words and edit your copy for clarity while maintaining your tone
- Change Tone:
- Approachable: AI will rewrite your copy in a tone of voice that is friendly & conversational
- Professional: AI will rewrite your copy in a tone of voice that is formal & professional
- Action-oriented: AI will rewrite your copy in a tone of voice that is persuasive, urgent and includes a call to action
- Empathetic: AI will rewrite your copy in a tone of voice that is empathetic and understanding
- Witty: AI will rewrite your copy in a tone of voice that is light-hearted and witty
Once AI has generated / modified your text message once, you will have two additional options present to you:
- Rewrite
- Undo
With 'Rewrite', AI will use the content & tone within your email to generate new engaging & appropriate copy for your text message
With 'Undo' you can remove any modifications that AI made to your text message:
FAQs
Will any of my content be used to train the AI models?
No, we do not use any of your content or data to train AI models. If you have any further questions on the third party AI services Workshop uses, please refer to Workshop's AI policy and security protocol
Can I leverage Workshop's AI when sending a direct message via our inbox?
No, we do not offer these tools when sending a direct message.
If my organization does not allow AI to be used within our third-party platforms, is there any way to turn off these features?
Yes, please reach out to your account manager to have AI features disabled in your account. By disabling AI, you will turn off this feature plus, if you have our email channel, any features mentioned in Email: How can I leverage AI when creating content