How does the media library work in Workshop

Workshop's media library allows you to upload & manage the assets you want to send via your email or SMS communications. 

To upload an asset to my media library

Navigate to Manage > Media library within the top navigation bar

Within your media library, click on the New button in the top right and then select New Upload

On a new upload, you can select an individual or multiple assets to upload at once

To note, any new assets will appear at the top of your media library

Workshop does support various file types to be uploaded into your media library such as:

• Gifs (.gif)
• Images
  • .bmp
  • .jpeg
  • .png
  • .webp
  • .tiff
  • .heic
  • .heif
• Files
  • .zip
  • .excel
  • .json
  • .msword
  • .pdf
  • .postscript
  • .powerpoint
  • .xml
  • any audio / text / video file

*Workshop's Media Library has a max file size of 500MB*

Organization in my media library

At Workshop, we do recommend that you use folders to organize your media library assets. With folders, you can structure the media library by:

• Team, Department, Company
• A personal folder
• Per email or campaign

All of the folders in your media library will live at the top of your media library, most recently added folders will display first.

If you have more than seven folders, you will have the option to view the additional folders in your media library by clicking on the + more button. This will show your folders in a list view as such:

Your assets can be added to a folder at any time! You can also create a hierarchy structure to your folder system. To add a folder, within your Media Library, click on the New button in the top right and then select New Folder

If you are within a folder and take this action, you will create a folder within a folder. Perfect for creating a hierarchy structure to your folders for example:

• Product
  • Product Updates
    • Individual folder for each monthly newsletter

Just like you can add a folder at any time, you can move assets or folders to a folder at any time! You have the flexibility to move a singular asset/folder or multiple assets/folders at one time. 

To move one asset to a folder, hover over your asset and a 3dot menu will appear. Click into the 3dot menu and you will see the option 'Move to folder'

Click on 'Move to folder' and a modal with all of your folders will present itself. Select which folder you want to move the asset to and click 'Move'. 

To move multiple assets or folders, select the checkbox next to the various assets/folders and an action bar will appear at the bottom of your screen. 

Click 'Move' and a modal with all of your folders will present itself. Select which folder you want to move the assets/folders to and click Move. 

How can I interact with those assets throughout Workshop

Your assets within your media library can be added to your various channel communications - email & SMS! 

Within Email, you can interact with your media library via the Image block. Upon adding an Image block, you'll have the ability to browse your media library to select an image / gif to add to your image block. 

Within SMS, you can interact with your media library via the Image action when creating a mass or individual text message. Upon selecting the Image action, you'll have the ability to browse your media library to select an image / gif to add to your image block. 

For more information about how to add images & gifs to your text message, please refer to:  How can I add images and gifs to my text message 

What will I have access to within my media library

By default, assets & folders within your Media Library are accessible to everyone within your Workshop team. 

If there are assets within your media library that should not be accessed by everyone within your Workshop account, we recommend moving those assets into a parent folder & on the parent folder, you can restrict access to only allow certain users or groups of users access. To learn more, check out our article Managing asset access in media library. 

 

What integrations are supported in the media library

Workshop offers three integrations within our media library - Unsplash, Giphy & Canva - based on what Workshop plan your account is. All three of these design integrations are supported on Enhanced & Premium plans.  Please contact your account manager if you are interested in our design integrations!

Unsplash allows you access to the entire Unsplash stock image library directly within Workshop. If you don't have an image for your email, this is a perfect alternative!

Giphy allows you access to the entire Giphy gifs library directly within Workshop. At any time, you can upload your own gif but this provides a streamline process for finding that perfect gif! 

Canva allows you to sync your Canva account to your Workshop account, allowing you direct access to any of your Canva designs directly in Workshop. For more information about this integration & how to setup, please refer to: How to connect to your Canva account

Can I edit images within my media library

Yes! You are able to edit image files (.jpg / .png) that you upload to your media library and stock images from Unsplash. 

To edit an image you upload to your media library, you can either hover on the image, click into the 3dot menu & click Edit Image; or you can click into the image and click Edit Image

Upon clicking Edit Image, you will be taken to Workshop's image editor where you have various edit capabilities available such as being able to crop your image into a circle

For more information on what is available within Workshop image editor, please check out this help doc.

To edit an image from Unsplash, click into the stock image you want to edit and click on Edit Image. This will navigate you to Workshop's image editor to edit this particular stock image.

Can I rename an asset in my media library?

Yes! Hover over the asset or folder you want to rename and click on 'Rename'. This will allow you to rename the asset or folder inline.

Can I delete an asset in my media library?

Yes! Hover over the asset or folder you want to delete in your media library, click into the 3dot menu and click Delete. You will be prompted to confirm the deletion of that asset or folder. 

Note if the image you delete or the folder you delete contains any images that have been included within an email, the deleted image will no longer display in that email - even after send. 

For more information, please refer to our help doc - Why do deleted images break in sent emails?

Can I just see my folders & assets in the media library?

Yes! You can use the 'All media' filter to toggle over to 'My media'. This will filter the media library view down to just the assets you have uploaded and the folders you have created. 

Can I view my assets in any other way within the media library?

Yes! You have the ability to toggle between list or grid view when viewing your assets.